Dr Margaret Pack

MANZASW, Registered Social Worker (New Zealand)

Contact details:  35 Homebush Road, Khandallah, Wellington 6035, New Zealand

Telephone:   021-440-116 or 4794-070

Email: marg@margaretpack.nz

Profile

I have returned to New Zealand from working in Australia for the past five years as discipline leader and associate professor of social work. Since returned I have been working in private practice.

I have a background in education and clinical practice, with a proven ability to analyse, research, compile and present complex information in a clear, concise and easily understood manner for a wide variety of audiences, leading to publication. My experience includes the day to day management and strategic leadership of teams in academic, health and welfare contexts.

Key Competencies

• Strategic leadership of teams
•  Day to day management and service development
•  Design, delivery, and co-ordination of programmes
• Recruitment training and supervision of staff
• Supervision of  research and theses
• Budget management and reporting

Career and Achievements Profile

2016 (May to present) Private Practice, Wellington New Zealand (educational consultant, academic teaching, and clinical supervision of practitioners).

2014-6 (April) Associate Professor Social Work and Deputy Head of School (Allied Health), Australian Catholic University, Sydney, Australia.

2011-13 Associate Professor and Theme Leader Social Work and Humanitarian Studies Charles Darwin University, Australia.

Academic Leadership

• Associate Professor, discipline leader and deputy head of school in Australian Universities 2011-16

Responsibilities

• Leadership, management, recruitment and training of staff
• Service development and evaluation of quality, complaints investigation and resolution
• Administration and committee work
• Teaching and oversight of under graduate and master degree programmes
• Research and publication

Educational Consultant, Charles Darwin University, Australia 2010-11.

• Invited external consultant recruited to evaluate distance and flexible learning programmes for social work and nursing programmes and to deliver staff training/peer review of e learning.

Senior Research Fellow, Health Services Research Unit, Victoria University of Wellington, 2011

• Invited research fellow to peer review and complete Pacific PHO evaluation at the Health Services Research Unit, Victoria University of Wellington.

Senior Lecturer, Counselling and Addiction Programmes, Weltec

Whitireia NZ (BSW programme) 2010

Responsibilities

• Lecturing, programme design and delivery of the practice programmes
• Supervision of students completing research
• Development of marae-based education project with TEC research funding
• Advisor to staff on research and university teaching and learning

Lecturer and Programme Co-ordinator, Allied Mental Health, Graduate School of Nursing, Midwifery and Health, Victoria University of Wellington 2006-2009

Responsibilities

• Co-ordination and management of the Postgraduate Certificate Allied Mental Health programme which is a national programme funded by the Clinical Training Agency, designed for qualified occupational therapists and social workers, new to the field of mental health with the aim of retaining a skilled workforce
• Lecturing, programme design and delivery of the programme nationally
•  Course marketing to prospective students,  managers ,clinical supervisors and preceptors nation-wide
• Instructional design, production and delivery of on-line teaching curriculum

Achievements

• Enrolled highest number of students in the Postgraduate programme in 2007-9 due to stakeholder demand.
• Produced new course resources on clinical supervision for students and supervisors
• Integrated the consumer and bicultural perspectives into the course curricula
• Published original research in peer refereed journals to inform teaching

Team Leader, MidValley Well-being Service, MidValley Primary Health Organisation 2005-2006

Responsibilities

Service establishment, development and promotion of a new mental health service under PHO funding.

Management and clinical leadership of a team of mental health professionals

Achievements

• Established the service guidelines, criteria and business plan for the MidValley Well-being Service in line with the original service specification and RFP for Ministry of Health.
• Consulted widely and networked with community and agency key stakeholders (other mental health services)
• Recruited staff to new positions, established to facilitate greater access for Maori
• Established a comprehensive assessment and clinical pathway protocol for the Team
• Launched and publicized the service widely amongst the MidValley community
• Wide use of the Well-being Service by MidValley General Practitioners and DHB
•  Established staff training programme for MidValley employees
• Active participation in the Leadership and Advisory Group and subcommittees to establish relationships with DHB Board and the Group
• Quarterly reporting requirements to DHB. Met contractual requirements to secure ongoing funding for PHO initiative. Funding extended for a third year beyond the two year pilot
•  Active participation in the wider Hutt Valley Service Development Group

• Developed and Operationalised the Team’s Clinical Process 

• Team Building commenced and Team vision and values identified

Qualifications

• Ph.D. (Social Work), ‘Bright Future’ scholarship recipient, (Victoria University of Wellington), 2002
• Graduate Certificate University Teaching and Learning Victoria University of Wellington),  2010

• IPP Certificate - The Interface of Psychiatry and Psychotherapy (GINZ) 2008
• BA (Sociology and History)  (Victoria University of Wellington), 1982

• MA (Applied) in Social Work, (Victoria University of Wellington), 1986
• Certificate of  Social Work Competency, (ANZASW), 1989-present
• Certificate in Clinical Supervision, (CIT), 1994

Special Achievements

• 2016 Publication of Book: ‘Self-Help for Trauma Therapists: A Practitioners’ Guide (Routledge UK).
• 2014 Publication of Book: ‘Assessment and Evidence Discovery in Social Work Practice (IGI Global).
• 2015 Invited to Women in Leadership Symposium, Oxford University UK
• 2013 OLT Australian Government National Teaching and Learning Grant (CDU, Australia)
• 2011-12  Invited peer reviewer for  British Journal of Social Work
• 2010-11 Invited to evaluate distance learning programmes as visiting educational consultant, Charles Darwin University, Darwin, Australia.
• 2009 New Researcher Grant Recipient, Victoria University
• 2009 Graduate Certificate University Teaching and Learning (Distinction)
• 2008  Invited Presenter 14^th  International Reflective Practice Conference
• 2008 Invited to participate in Oxford Round Table, Oxford University
• 2006 Gestalt Institute of NZ  Prize for Essay of the Year
• 2005-6 Established the MidValley Well-being Service in Hutt Valley

Research Interests

Traumatisation and vicarious traumatisation, practice research and clinical supervision

Refereed Publications

Books

Pack, M. J. (2016). Self-Care for trauma therapists: A Practitioner’s Guide. Routledge, UK.

Pack, M. J. and Cargill, J. (Eds). (2015). Evidence Discovery and Assessment in Social Work Practice: A Practitioners’ Guide.PA, IGI Global.

Book Chapters

Pack, M. J. (2017). In Berends, L. and Crinall, K. (Eds).  Community andSocial Services. (Oxford University Press

Pack, M. J. (2015). Preface.. In M. Pack and J. Cargill (Eds).  Evidence Discovery and Assessment in Social Work Practice: A Practitioners’ Guide. PA, IGI Global.

Pack, M. J. (2015). Navigating practice-informed evidence and evidence-based practice: Balancing competing claims to knowledge. In M. Pack and J. Cargill (Eds). Evidence Discovery and Assessment in Social Work Practice: A Practitioners’ Guide.. PA, IGI Global.

Pack, M. J. (2015). Picking up the pieces: Working with adult women sexual abuse survivors. In M. Pack and J. Cargill (Eds). Evidence Discovery and Assessment in Social Work Practice: A Practitioners’ Guide.PA, IGI Global.

Pack, M. J. (2015). Conclusion: Beyond binary oppositions in evidence-based practice in social work. In M. Pack and J. Cargill (Eds). Evidence Discovery and Assessment in Social Work Practice: A Practitioners’ Guide.PA, IGI Global.

Pack, M. (2009). Social work (adult). In K. Grimmer-Somers & G. Nehrenz (Eds.), Practical Tips in Finding the Evidence : An Allied Health Primer (pp. 176-199). Manila, Philippines: UST Publishing House.

Journal Articles

Pack, M and Brown, P. (2017).Educating on anti-oppressive practice with gender and sexual minority elders: Nursing and social work perspectives. Aotearoa New Zealand Social Work Review. July 29 (2).

Bowers, E. and Pack, M. (2017). Designing and Embedding Authentic Learning Opportunities in a Social Work Curriculum: Reflections and Lessons Learned. Aotearoa New Zealand Social Work Review, April.

Pack, M. J. (2015). Unsticking the stuckness:  A qualitative study of the  clinical supervisory needs of early career health social workers. The British Journal of Social Work, doi:10.1093/bjsw/bcu069

Pack, M. J. (2015). Learning to ‘think on our feet’:  Producing a new digital resource for teaching child protection practice in Practice: Social Work in Action Journal. DOI:10.1080/09503153.2015.1087490

Pack, M. J. (2014). Northern Exposure: The curriculum developed in a Bachelor of Humanitarian and Community Studies programme, sited within a social work school, in the Northern Territory of Australia. Advances in Social Work and Welfare Education.16 (2),73-85.

Pack, M. J. (2014). Practice journeys: The use of online reflective journals in fieldwork. Reflective Practice, 15 (3),404-412.

Pack, M. (2014). Vicarious resilience: A multilayered model of stress and trauma. Affilia: Journal of Women & Social Work, 29(1), 18-29. doi: 10.1177/0886109913510088

Pack, M. J. (2014). The role of managers in critical incident stress management programmes: A qualitative study of New Zealand social workers. Journal of Social Work Practice, 28(1), 43-57. doi: 10.1080/02650533.2013.828279

Pack, M. (2013). Vicarious traumatisation and resilience: An ecological systems approach to sexual abuse counsellors' trauma and stress. Sexual Abuse in Australia and New Zealand, 5(2), 69-76.

Pack, M. (2013). What brings me here? Integrating evidence-based and critical-reflective approaches in social work education. Journal of Systemic Therapiesf , 32(4), 65-78. doi: 10.1521/jsyt.2013.32.4.65

Pack, M. J. (2013). Building safe communities: Teaching social work students about the importance of comprehensive strengths-based approaches of offender rehabilitation. Practice: Social Work in Action, 25(4), 221-231. doi: 10.1080/09503153.2013.829438

Pack, M. J. (2013). Critical incident stress management: A review of the literature with implications for social work. International Social Work, 56(5), 608-627. doi: 10.1177/0020872811435371

Pack, M. J. (2013). An evaluation of critical-reflection on service-users and their families' narratives as a teaching resource in a post-graduate allied mental health program: An integrative approach. Social Work in Mental Health, 11(2), 154-166. doi: 10.1080/15332985.2012.748003

Pack, M. J. (2013). A tale of two programmes: Developing communities of learning with practice partners in social work and humanitarian studies at Charles Darwin University, Northern Territory, Australia. Social Work Education, 32(8), 1011-1020. doi: 10.1080/02615479.2012.745846

Pack, M. (2012). Two sides to every story: a phenomenological exploration of the meanings of clinical supervision from supervisee and supervisor perspectives. Journal of Social Work Practice, 26(2), 163-179. doi: 10.1080/02650533.2011.611302

Pack, M. (2012). Vicarious traumatisation: An organisational perspective. Social Work Now: The Practice Journal of Child, Work & Family, 50, 14-23.

Pack, M. J. (2012). Critical incident stress debriefing: An exploratory study of social workers' preferred models of CISM and experiences of CISD in New Zealand. Social Work in Mental Health, 10(4), 273-293. doi: 10.1080/15332985.2012.657297

Nelson, K., Connor, M., Wensley, C., Moss, C., Pack, M., & Hussey, T. (2011). Review article: People who present on multiple occasions to emergency departments. Emergency Medicine Australasia: EMA, 23(5), 532-540. doi: 10.1111/j.1742-6723.2011.01449.x

Pack, M. (2011). Defining moments in practice. Clinical supervision as a method of promoting critical reflection in fieldwork: A qualitative inquiry. Aotearoa New Zealand Social Work Review, 23(4), 45-54.

Pack, M. (2011). The design and development of teaching resources for the purpose of demonstrating aspects of clinical supervision: Developing the on-line community of learners. Advances in Social Work and Welfare Education, 13(1), 78-88.

Pack, M. (2011). Discovering an integrated framework for practice: a qualitative investigation of theories used by social workers working as sexual abuse therapists. Journal of Social Work Practice, 25(1), 79-93. doi: 10.1080/02650533.2010.530646

Pack, M. (2011). More than you know: critically reflecting on learning experiences by attuning to the 'community of learners'. Reflective Practice, 12(1), 115-125. doi: 10.1080/14623943.2011.542080

Pack, M. (2010). Allies in learning: Critical-reflective practice on-line with allied mental health practitioners. Social Work Education, 29(1), 67-79. doi: 10.1080/02615470902810876

Pack, M. (2010). Career themes in the lives of sexual abuse counsellors. New Zealand Journal of Counselling, 30(2), 75-92.

Pack, M. (2010). Making the unseen seen through the use of multimedia approaches in counselling and social work education. Junctures: The Journal for Thematic Dialogue, 13, 69-75.

Pack, M. (2010). Transformation in progress: the effects of trauma on the significant others of sexual abuse therapists. Qualitative Social Work, 9(2), 249-265. doi: 10.1177/1473325009361008

Pack, M. J. (2010). Te Kete [The Basket of Knowledge]: An action research project to evaluate the effectiveness of ‘Kaupapa Maori’ approaches to teaching and learning in undergraduate counselling and addictions education. He Kupu Whakataki: Journal of Best Practice in Applied and Maori/Indigenous Vocational Education, 2nd Edition, 31-40.

Pack, M. (2009). The body as a site of knowing: Sexual abuse counsellors' responses to traumatic disclosures. Women's Studies Journal, 23(2), 46-56.

Pack, M. (2009). Clinical supervision: An interdisciplinary review of literature with implications for reflective practice in social work. Reflective Practice, 10(5), 657-668. doi: 10.1080/14623940903290729

Pack, M. (2009). Guest commentary. Aotearoa New Zealand Social Work Review, 21/22(4/1), 53-54.

Pack, M. (2009). Revisions to the therapeutic relationship: A qualitative inquiry into sexual abuse therapists' theories for practice as a mitigating factor in vicarious traumatisation. Aotearoa New Zealand Social Work Review, 21/22(4/1), 73-82.

Pack, M. (2009). Supervision as a liminal space: Towards a dialogic relationship. Gestalt Journal of Australia and New Zealand, 5(2), 60-78.

Pack, M. (2008). "Back from the edge of the world": Re-authoring a story of practice with stress and trauma using Gestalt theories and narrative approaches. Journal of Systemic Therapies, 27(3), 30-44. doi: 10.1521/jsyt.2008.27.3.30

Pack, M. (2008). An innovation in primary mental health services: The MidValley Well-being Service. Aotearoa New Zealand Social Work Review, 20(3), 25-33.

Pack, M. (2007). The concept of hope in gestalt therapy: Its usefulness for ameliorating vicarious traumatisation. Gestalt Journal of Australia and New Zealand, 3(2), 59-71.

Pack, M. (2007). Letters to the editor. Aotearoa New Zealand Social Work Review, 19(4), 52-54.

Pack, M. (1995). Counselling distance learners: An experiment at the Open Polytechnic of New Zealand. Social Work Review: Journal of the New Zealand Association of Social Workers, 7(2), 16-18.

Conference Monographs/Proceedings

Pack, M. (2013, 4-6 June). The relationship in clinical supervision: Models preferred by allied mental health professionals who work with trauma disclosures. Paper presented at the Advances in Clinical Supervision: Innovation and Practice Conference, New South Wales Institute of Psychiatry, Australia.

Pack, M. (2013, 3-4 October). Teaching the role of discretion in child protection social work. Paper presented at the Australian Association of Social Work Educators (AASWE): Imagining Futures for Social Work Education and Research Conference, Curtin University, Australia

Pack, M. (2012, 30-31 March). Northern Exposure:  An evaluation of the teaching and learning approaches used in a humanitarian studies programme sited within a social work school at Charles Darwin University, in the Northern Territory of Australia. Paper presented at the Health Providers Conference, Alice Springs, Australia.

Pack, M. (2012, 11-13 April). A Tale of Two Programmes. Paper presented at the Shift Happens: Resilience, Relevance and Reform DEANZ Conference, Wellington, New Zealand.

Pack, M. J. (2008, 5-8 September). Allies in healing: clinical-reflective practice online with allied mental health practitioners. Paper presented at the 14th International Reflective Practice Conference, Rotorua, New Zealand.

2010 Guest editorial for special issue on health and well-being Social Work Review .12(1).53-54

2007 ‘The Concept of Hope in Gestalt Therapy: Its Usefulness for Ameliorating Vicarious Traumatisation’, Gestalt Journal of Australia and New Zealand, 3(2) 59-71

2004  ‘Sexual Abuse Counsellors’ Responses to Stress and Trauma: A Social Work Perspective’ Journal of New Zealand Association of Counsellors, Te Ropu Kaiwhiriwhiri o Aotearoa, 25 (2) 2004 1-17.

2004  ‘Sexual Abuse Counsellors’ Responses to Stress and Trauma: A Social Work Perspective. ’Social Work Review, Journal of New Zealand Association of Social Workers, 16 (1) 19-25.

1995    ‘Counselling Distance Learners: An Experiment at the Open Polytechnic of New Zealand’  Social Work Review, Journal of New Zealand Association of Social Workers, 7(2) 16-18

1989  ‘Doing Dirty Work ?  Sponsors of Community Service’, Social Work Review, Journal of New Zealand Association of Social Workers, 2 (2-3) 8-11

Examination of Theses

Vicki Rivers Cowling. PhD (Social Work). Support for Children and Families Living with a Family Member with Mental Illness (University of Newcastle, Australia).

Lesley Davies. Master of Nursing (Clinical) (VUW)

Sarah Atkinson Master of Social Work (UWA)

Marque Raymond Master of Social Work (UWA)

Supervision of PhD

Shiri Hergass  Art Therapy: A Social Work Perspective.(ACU)

Supervision of Masters Theses (VUW):

Peter Kimble. An Auto-ethnographic Journey to discover the Heart and Art of my nursing practice.’ Masters of Nursing (Clinical)

Susan Carole Garthwaite. ‘Adolescent Interrupted: The Experience of Adolescents Living with an Ostomy’

Trudy Dent. ‘Nurses Knowledge and Views on Talking Therapies in Clinical Practice’ by Masters of Nursing (Clinical)

Robert Neilsen Masters of Nursing (Clinical)

Guest Lectures in Nursing Programmes at Victoria University of Wellington

PhD School Guest Lecture: ‘Writing for Publication’

Writing Week for Theses students: ‘Writing for Publication’

Heal  535  ‘Clinical Supervision’

Nurs 534  ‘Clinical Supervision’

Nurs  536 and Nurs 535  ‘Critical Incident Stress debriefing’

Nurs 533  ‘Developing a new service under PHO Funding’

Heal  525  ‘Health education: An Interdisciplinary Perspective’.

Nurs  534 Facilitated ‘Roles and Responsibilities’ Day workshop

Honours Theses Supervised 2012-5

Mel Michel ‘Oral Histories of Social Workers in Northern Territory of Australia’ (CDU)

Sarah Sarmiento ‘An Introductory history of social work in Northern Territory of Australia’.(CDU)

Ashleigh Panero The Role of Disclosure in sexual assault: A Literature review with implications for social work (ACU)

Team Research 

STARs Project-allied health member of the team;

National Pacific PHO Evaluation Health Services Research Unit, Victoria University of Wellington

Research Grants

2013 OLT Australian Government Teaching Grant to develop multi-media teaching resources  illustrating the use of discretion in child protection social work  $50,000

2011 Tertiary Education Commission Grant, Weltec, NZ, $120,000

2011 School of Health Research Grant, Weltec, NZ $5,000

2011 School of Health Research Grant, Whitireia, NZ $5,000

2010 Faculty Research GrantVictoria University of Wellington $5,000

2009 Strategy to Advance Research Grant $60,000, Victoria University of Wellington

2009 New Researcher’s Grant, Victoria University of Wellington $5,000

2008 Teaching and Learning Research Grant, Victoria University of Wellington $5,000

Consultancies

2011 Invited educational consultant at Charles Darwin University, Darwin, Australia.

2011 Practice consultant to  Richmond NZ

2011 Senior Research Fellow, Health Research Centre, Victoria University of Wellington.

Recent Refereed Conference Proceedings

 2015. October14-16.Building Confidence in Child Protection Social Work. Presentation at the  Building Pathways Wananga. Tapu Te Rangi Marae, Island bay, Wellington New Zealand, October.

2015. June 4-6Building Confidence in Decision Making in Child Protection Social Work. Paper presented to  Australasian Human Development Conference, Wellington, Victoria University of Wellington.

2014. .Learning to think on our feet: A new resource for teaching child protection social workers. Paper presented to  The 2014 Joint World Conference on Social Work, Education and Social Development (SWSD 2014), Melbourne.

2013. Australian Association of Social Work Educators’ (AASWE) Imagining Futures for Social Work Education and Research  Symposium Curtin University 3‐4 October 2013. ‘ Teaching the role of discretion in child protection social work’.

2013. Invited paper. The relationship in clinical supervision: Models preferred by health social workers who work with traumatic disclosures. Advances in Clinical Supervision: Innovation and practice. Conference Monograph New South Wales Institute of Psychiatry, June 4-6  Sydney, Australia.

2012. Northern Exposure:  An evaluation of the teaching and learning approaches used in a humanitarian studies programme sited within a social work school at Charles Darwin University, in the Northern Territory of Australia. Health Providers Conference Presentation, Alice Springs, Australia. March 30-31.

2012 .A Tale of Two Programmes. Shift Happens: resilience, relevance and reform. DEANZ Wellington, New Zealand,  11-13 April.

2008 ‘Allies in Healing: Clinical-Reflective Practice On-line with Allied Mental Health Practitioners’ . 14^th International Reflective Practice Conference Proceeding,  Rotorua New Zealand, 5-8 September.